Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Falconnier Design Co (“Business,” “we,” “us,” or “our”) regarding your use of our architectural and design services (“Services”). Please read these Terms carefully before using our Services.

Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.

Description of Services

We provide architectural and design services to assist and support clients in preparing for their building projects. Our services may include building/home design, construction drawings, and construction administration.

Client Responsibilities

• Honesty and Cooperation: You agree to provide accurate information about yourself, your business, and your goals. Active participation, open communication, and adherence to guidance are required.
• Confidentiality: Information shared during sessions will remain confidential. You agree not to disclose other clients’ information or proprietary materials without prior written consent.
• Personal Responsibility: Our Services provide project designs and drawings, but you are ultimately responsible for your decisions, actions, and results.

Payment and Refunds

• Fees: Fees for Services will be outlined separately or within a letter of agreement or contract. All fees are non-refundable unless stated otherwise and are not contingent upon a project being built.
• Payment Terms: Payment is due as outlined in a letter of agreement or contract. Services may be suspended or terminated for non-payment.
• Refunds: In exceptional circumstances, refunds or credits may be granted at our sole discretion on a case-by-case basis.

Intellectual Property

• Ownership: All intellectual property rights related to our Services belong to us. You may not use or reproduce instruments of service without our prior written consent.
• Client Materials: You retain ownership of any content you provide. You grant us a non-exclusive, worldwide license to use such materials for delivering Services.

Limitation of Liability

To the extent permitted by law, we are not liable for damages arising from the use of our Services. You agree to indemnify and hold us harmless from any claims or losses related to your use of our Services.

Termination

Either party may terminate the agreement/contract by providing written notice. You remain responsible for any outstanding fees incurred before termination.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Tennessee. Disputes will be subject to the exclusive jurisdiction of the courts in the State of Tennessee.

Privacy Policy

Your mobile information will not be shared with third parties for marketing purposes. For full details, see our Privacy Policy.

SMS Terms

• SMS messages may be used for scheduling, updates, and promotions.
• To stop receiving messages, text “STOP” to the shortcode. To resume, sign up as initially.
• For assistance, reply with “HELP” or contact {Support Email Address or Toll-Free Number}.
• Message and data rates may apply. Frequency varies. Contact your wireless provider for details about your text or data plan.
• For questions, please refer to our Privacy Policy.